Our team cannot be reached by post, fax or telephone.
From Friday 21.06. 8:00 h we are again attainable for you. issue hinweis
We process your order immediately or at the latest the following day.
We would like to note that our online store only accepts direct orders from Andorra, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Greenland, United Kingdom, Ireland, Italy, Croatia, Croatia, Latvia, Liechtenstein , Lithuania, Luxembourg, Malta, Macedonia, Monaco, Netherlands, Austria, Poland, Portugal, Romania, San Marino, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus. Furthermore, feel free to take advantage of promotions offered by our local distributors in your country. Customers in other countries can use the multilingual shop for product research. To place an actual order, however, we ask you to contact our partners in your respective country.
A list of our current distributors organized by country can be found on the following page: Distributors. If your delivery address can't be found in the country selection found under the shopping cart, please contact us: we will gladly tell you about the delivery conditions for your delivery address.
Availability of products is shown as a traffic light system, which is updated several times a day:
- Traffic light green: Deliverable in 1 - 3 working days.
- Traffic light yellow: Deliverable in 4 - 8 working days.
- Traffic light red: Product is out of stock. A delivery time of 2 weeks or more is ecpected.
If exceptionally we cannot deliver in time, we will inform you about the estimated delivery time or we will send a partial delivery. Of cause the subsequent delivery is free of transport charge.
Our B2B partners can see their prearranged payment conditions in the shop.
(b) End customers
Payment can be made either by SOFORT transfer, Paypal, Amazon Pay, credit card (PayPal Plus), direct debit (PayPal Plus), invoice (PayPal Plus) or cash on delivery. Please note that not every payment service provider offers support for every EU country.
|Addition in Shop||Account charge||Notice|
|DIRECTebanking||-||During order process|
|PayPal||-||(Your PayPal settings)|
|Purchase on account||Term of payment of 14 days,||limit is an order value of € 1,500|
|Credit card||End of order process|
|Cash on delivery (DE)||7,00 €||(cash on delivery DHL)|
|Cash on delivery (FR/AT)||4,50 €||(cash on delivery DHL)||DHL-Deliverer rises 5,00- € fee.|
DIRECTebanking.com is a new and innovative payment method with TUV certificate and checked transcation security which is developed and provided by the Payment Network AG.
DIRECTebanking sets a transfer automatically and in real time on your online bank account via the secured paying Form of the Payment Network AG which is not accessible for dealers.The purchase amount gets directly transfered on the bank account of SW-Motech GmbH & Co. KG.
End customers, who are not registered on DIRECTebanking.com, are allowed to use this payment method, too.
Your Advantage: After your payment completion via DIRECTebanking.com SW-Motech receives a confirmation about your successful transaction. The usual delay of other prepayments because of processing time at the bank is not applicable.
Notice to liability in abuse cases:
Up to now there were no misusages using DIRECTebanking.com (TUV certificated online payment method). As a precaution DIRECTebanking.com points out that there are many banks and savings banks, which lead to assume that the use of the service DIRECTebanking.com because of the use of your PIN and TAN to shift liability for any abuses by third parties. This may mean that your bank refuses the abuse case to take the damage, and as a result you have to bear the loss. As a precaution therefore, the operator of the service DIRECTebanking.com, Payment Network AG, signed an insurance policy in your favor, replaced the damage in case of abuse in accordance with the policy conditions set out at this link. In this way you will be protected under the scope of insurance against possible liability risks. More information here: www.directebanking.com
This will protect you in the context of the scope of the insurance from possible liability risks.
Requirements for paying with DIRECTebanking.com
Basically you can use it as payment method if you have an activated bank account with PIN / TAN procedure. Please note that in a few banks DIRECTebanking is not available yet.
HBCI (Home Banking Computer Interface) with smart card is not supported by DIRECTebanking.com. You don’t need to sign up for the use of DIRECTebanking.com. You only need the following:
- A bank account online use
- Your account number
- Your bank code
- The PIN of your online banking account
- A TAN of your online banking account
- Possibly other data from your online banking system
- Select DIRECTebanking as payment method
- Supplement the previously entered order with your bank routing number and account number in the secure payment form
- Confirm transfer with PIN- and TAN-data
Costs:With PayPalyou can pay by direct debit, giropay, credit card or PayPal balance. It is necessary to have a registered PayPal account. To pay you only have to specify your PayPal username and your password. You receive a confirmation e-mail for every transaction. You can see every activity at your PayPal account.
Cookies:To use PayPal it is necessary to allow cookies.
Safe:Your bank and credit card data are stored in the PayPay database only. Therefore these data are not transmitted by internet every time you buy something.
Easy:Payment is complete with two clicks, because you do not need to enter your payment data every time you buy something, they are stored at PayPal.
Quick: PayPal payments come in quickly, so we can send the goods to you immediately and generally you get them earlier.
Data security advise: Please note that if you use PayPal, your personal data are saved in the USA under the data privacy rules of the USA.
- Purchase on account
With our partner PayPal, you can conveniently pay by check with a term of payment of 14 days.
- First the goods, then the money
- Immediate shipmentv
- Convenient and secure processing of the payment via PayPal
Our online shop remains your contact point for all questions about ordering, e.g., goods, delivery time, shipping, returns, complaints or credits Simply select ""purchase on account"" during your order. You will subsequently receive an invoice with a term of payment of 14 days from the activation of the invoice (occurs upon shipment). You can test your ordered goods and examine the quality. The limit is an order value of € 1,500.
- Credit card
Costs: You can pay by the following credit cards at the shop of SW-MOTECH: MasterCard and VISA-Card.
Your credit card gets burdened with end of your order.
- Cash on delivery (DE)
Please pay upon receipt of the goods in cash to the delivery person.
Costs: We calculate a cash on delivery fee in the amount of € 7,00.
We offer cash on delivery only to Germany and Austria.
- Cash on delivery (FR/AT)
Please pay upon receipt of the goods in cash to the delivery person.
Costs: We charge a cash on delivery fee of € 4.50.
In addition, GLS charges a transfer fee of € 5.00, which will be collected onsite by the deliverer. The cash on delivery option is available for all EU countries.