Our team cannot be reached by post, fax or telephone.
From Friday 21.06. 8:00 h we are again attainable for you. issue hinweis
SW-MOTECH – the current shipping situation
There are currently restrictions on parcel shipments to the UK due to new customs regulations.
The goods will then be shipped by distribution partners in the respective country. Prices and availability of the goods at our distribution partner in your country may differ from those in the webshop. We ask for your understanding.
What a year!
2020 has been full of challenges for us all – everything was different this year, even for businesses. After everything ground to a halt in spring 2020, we are continuing now to work.
We are ecstatic about how well the new PRO tank bags and our other products have been received by you. At the same time, there are some bottlenecks in terms of shipping and constraints in staff planning that limit how quickly our goods can be shipped.
Thank you for understanding
At the moment, you might have to wait a bit longer than normal I some countries for your delivery to be shipped. We are sincerely sorry about this and realize this does not meet our usual standards. We appreciate your understanding in case it takes a bit longer for us to reply to your query.
We are doing everything to assist you with your concerns on a one-on-one basis and as quickly as possible, and we have extended our phone hours through to the end of September. We are also currently expanding our logistics capacities so we can ship your order as soon as possible.
For all request please contact our service centre be phone or e-mail:
- Phone +49 (0) 64 25/81 68-050
- E-Mail [email protected]
| Monday - Thursday | Friday | |
|---|---|---|
| During the motorcycle season (01.04. - 30.09.) | 08:00 - 18:00 | 08:00 - 16:30 |
| Out of the motorcycle season (01.10 - 31.03) | 08:00 - 17:00 | 08:00 - 16:00 |
