Our team cannot be reached by post, fax or telephone.
From Friday 21.06. 8:00 h we are again attainable for you. issue hinweis
SW-MOTECH – the current shipping situation
What a year!
2020 has been full of challenges for us all – everything is different this year, even for businesses. After everything ground to a halt in spring, everything is back in motion now.
We are ecstatic about how well the new PRO tank bags and our other products have been received by you. At the same time, there are some bottlenecks in terms of shipping and constraints in staff planning that limit how quickly our goods can be shipped.
Thank you for understanding
At the moment, you might have to wait a bit longer than normal for your delivery to be shipped. We are sincerely sorry about this and realize this does not meet our usual standards. We appreciate your understanding in case it takes a bit longer for us to reply to your query.
We are doing everything to assist you with your concerns on a one-on-one basis and as quickly as possible, and we have extended our phone hours through to the end of September. We are also currently expanding our logistics capacities so we can ship your order as soon as possible.
For all request please contact our service centre be phone or e-mail:
- Phone +49 (0) 64 25/81 68-050
- E-Mail [email protected]
|Monday - Thursday||Friday|
|During the motorcycle season (01.04. - 30.09.)||08:00 - 18:00||08:00 - 16:30|
|Out of the motorcycle season (01.10 - 31.03)||08:00 - 17:00||08:00 - 16:00|
Due to the current situation, we are maintaining the extended telephone hours until September 30.