Our team cannot be reached by post, fax or telephone.
From Friday 21.06. 8:00 h we are again attainable for you. issue hinweis
SW-MOTECH – the current shipping situation
Delivery problems in 2021
The effects of the Corona pandemic continue to affect our work and we would like to explain why you are currently waiting a long time for many products from SW-MOTECH. The production of our metal parts such as crash bars, engine guards, side carriers and centerstands takes place in our factory in the Czech Republic.
No home office for welders
There, the incidence last winter was sometimes as high as 800 new infections per 100,000 inhabitants. Many employees at our plant were also sent into quarantine. But a welder cannot do a home office, a side carrier is not built at home.
Therefore, we were not able to build as many metal parts as we would have liked in the past months.
Containers are in short supply
And something else was and is in short supply in 2021: containers and freight capacity. Our goods were also stuck in the Suez Canal, and containers are in constant short supply because of the enormous demand for transportation at all companies
ur tank bags and cases often wait for weeks in Asia until a container becomes available and then it takes several more weeks until the goods arrive here with us.
New Jobs
Fortunately, the situation is now slowly easing and we are able to produce and book containers again on the usual scale. Nevertheless, we still have to make up for the backlogs that have occurred. That's why we've opened another welding center at our headquarters in Germany and we've also increased the number of employees in logistics.
We are working hard to get you the right accessories for your bike as quickly as possible. We apologize for the delays and thank you for your patience and understanding.
Service Contact
For all request please contact our service centre be phone or e-mail:
- Phone +49 (0) 64 25/81 68-050
- E-Mail [email protected]
| Monday - Thursday | Friday | |
|---|---|---|
| During the motorcycle season (01.04. - 30.09.) | 08:00 - 18:00 | 08:00 - 16:30 |
| Out of the motorcycle season (01.10 - 31.03) | 08:00 - 17:00 | 08:00 - 16:00 |
